![]() You will need to log in to your account in order to use this feature.ĭid this post save you a ton of time and relieve your frustration? Consider buying me a cup of coffee (through PayPal, of course!). ![]() If the virtual assistant cannot resolve your issue, you’ll be given instructions for how to proceed. This will connect you to a virtual assistant chat (not a live person) that will try to resolve your issue. You’ll need to log into your account and accept the terms for connecting your account to the PayPal community in order to use this feature.Ĭlick “ Contact Us” and choose the “ Message us instead” option. You’ll need to log in to your account in order to submit a help ticket to the Resolution Center.Ĭlick “ Help Center” and then “ Ask the Community.” This will take you to a forum where you can search for answers to your question and even pose your own question for other users to answer. Search Common Questions either by typing your question into the search box (the search feature will look different depending on which device you’re using to access the site) or by scrolling through the FAQ links and PayPal Help Guides.Ĭlick “ Resolution Center.” This will take you to a page where you can submit a help ticket so that customer service can investigate your problem and get back to you with a solution or response. When the help menu or screen pops up, you can: In order to access these options, go to the PayPal website and click on the “ Help” tab. If you’re trying to contact PayPal outside of their customer support hours or if you don’t really want to speak to a live representative on the phone, there are a few other ways you may be able to receive help for your issue. You can also try dialing “0” or “00” to bypass the prompts, but this doesn’t always work. When asked why you are calling, simply say “representative.” You may need to do this a couple of times before you’re transferred to the queue to wait for a customer service representative. I joined PayPal as a Customer Service Representative in September of 2012 after graduation, and my journey has taken me through Business Support, Executive. If you don’t know the information being asked or if you just want to speak to a live person ASAP, you can say “I don’t know.” If you’re calling from the phone number PayPal recognizes as associated with your account, the automated system will ask you questions to verify it’s you and direct you to the correct department. Once I dial the number, how do I speak to a real person at PayPal? General questions if calling from outside the U.S.: 1-40 Here are the main customer service phone numbers for PayPal: Which number you should use depends upon your question or issue. There are several different phone numbers you can call to speak to a real person at PayPal. How do I speak to a real person at PayPal? If you want a shorter wait time, try calling between 2 p.m. PayPal customer service is available from 4 a.m. When should I call to speak to a real person at PayPal? In today’s article, I will tell you the exact steps you can follow to speak to a real, live person at PayPal in order to find help for any problem or question you may have. PayPal Verified Enter your phone number at the register when you checkout. You can connect with Customer Support on Twitter by sending a DM to For Facebook, you'll want to send a PM on /PayPal.If you’re one of the millions of people around the world who is using PayPal to send or accept money, there might come a time when you need to use their customer support to resolve an issue. Please check your PayPal account and enter the correct information. You'll also receive an email notification once they've responded.Īlternatively, have you tried reaching out through Social Media? We have Support teams available on Twitter and Facebook. Our Messaging platform allows you to leave a message and return to it after an agent has been able to review everything and respond. ![]() If you accept cookies, we'll use them to improve and customise your experience and enable our partners to show you personalised PayPal ads when you visit other sites. While working to contact our Customer Support through the website, you'll want to proceed through the options until you're presented with the choice to connect with an agent. PayPal UK Ltd’s company number is 14741686 and its registered address is Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. If you can't find a similar question, our knowledgeable Community members may also be able to help if you post a new one. You may be able to find answers to your questions here on the Community Forum. I'm sorry to hear about your negative experience trying to reach out to Customer Support.
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